Learn more about what happens with checked baggage at San Francisco International Airport (SFO) Learn more about what happens at a San Francisco International Airport (SFO) passenger checkpoint     The Transportation Security Administration (TSA) provides useful information about these Screening topics: Packing Tips Baggage Locks Hazardous Materials Transporting Firearms and Ammunition Shoe Policy Animal Screening Pat-Down Procedures No Fly List (The above links will direct you to the TSA site. Click the Back button to return to this site.)     Covenant Aviation Security (CAS) is committed to providing world-class security and world-class customer service to the flying public. CAS is a private company under contract with the federal government to provide passenger and baggage screening at San Francisco International Airport (SFO).   FAQs About Customer Feedback How do I raise a concern to CAS management regarding my experience with passenger screening at San Francisco International Airport (SFO)? How do I let CAS management know about a positive experience at San Francisco International Airport (SFO)? FAQs About Lost or Damaged Property (The links below will direct you to the CAS Claims Website. Click the Back button to return to this site.) What can I do if my property is lost at a passenger checkpoint? What can I do if my property is damaged during the checkpoint screening process? What can I do if property is missing from my checked baggage? What can I do if items are damaged in my checked baggage?   For More Information By Phone: 1.800.335.1454 By Email: customerservice@covenantsecurity.com   © 2008/2009 Covenant Aviation Security, LLC. All rights reserved.